Last Updated: August 20, 2024

Paint Tab LLC (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website, applications, and services (collectively, the “Service”).

By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect several types of information in order to provide and improve our Service.

1.1 Personal Data

We may collect personally identifiable information, including but not limited to:

• Full name

• Email address

• Phone number

• Business name

• Billing and payment information

• Address (if provided)

• Account credentials

1.2 Business & Operational Data

Since Paint Tab is a CRM and estimating platform, we may also collect:

• Customer and client data uploaded by users

• Job details, estimates, contracts, and invoices

• Scheduling and dispatch information

• Financial and transaction records

• Notes, communications, and attachments

1.3 Usage Data

We automatically collect information such as:

• IP address

• Browser type and version

• Pages visited

• Time spent on pages

• Device type

• Operating system

1.4 Tracking & Cookies

We use cookies and similar technologies to:

• Maintain sessions

• Improve performance

• Analyze usage behavior

• Personalize experience

You can control cookies through your browser settings.

2. How We Use Your Information

We use the collected data for the following purposes:

• To provide and maintain the Service

• To manage user accounts

• To process transactions and billing

• To improve our platform and user experience

• To communicate with users (support, updates, notifications)

• To generate AI-driven insights and recommendations

• To comply with legal obligations

• To prevent fraud, abuse, and security threats

3. AI & Automation

Paint Tab includes AI-powered features (“Bobby AI” and other automation tools).

These systems may:

• Analyze business data (estimates, schedules, contracts)

• Generate suggestions, alerts, and follow-ups

• Provide performance insights

We do not use your data to train public AI models. All processing is done to enhance your experience within the platform.

4. Data Sharing and Disclosure

We do not sell your personal data.

We may share your information with:

4.1 Service Providers

Third-party providers that help operate our platform, such as:

• Payment processors (e.g., Stripe, Square)

• Automation tools (e.g., Zapier, n8n)

• Communication services (e.g., Twilio)

• Cloud infrastructure providers

• Analytics providers

4.2 Integrations

If you connect third-party services (Google, Facebook, Slack, etc.), we may exchange data as required to enable those integrations.

4.3 Legal Requirements

We may disclose your data if required by law or in response to valid legal requests.

5. Data Retention

We retain your information only as long as necessary to:

• Provide the Service

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

You may request deletion of your data at any time.

6. Data Security

We implement industry-standard security measures, including:

• Encryption (in transit and at rest)

• Access controls

• Secure authentication

• Infrastructure monitoring

However, no system is 100% secure.

7. Your Privacy Rights

Depending on your location, you may have rights under laws such as:

• GDPR (Europe)

• CCPA/CPRA (California)

These rights may include:

• Access your data

• Correct inaccurate data

• Delete your data

• Restrict or object to processing

• Data portability

To exercise your rights, contact us at:
info@painttab.com

8. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Request disclosure of data collected

• Request deletion of your data

• Opt-out of data selling (we do not sell data)

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9. International Data Transfers

Your information may be transferred and processed outside your country, including the United States.

We ensure appropriate safeguards are in place.

10. Children’s Privacy

Our Service is not intended for individuals under 18.

We do not knowingly collect data from children.

11. Third-Party Links

Our platform may contain links to third-party websites.

We are not responsible for their privacy practices.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

We will notify users by:

• Updating the “Last Updated” date

• Posting changes on this page

13. Contact Us

If you have any questions about this Privacy Policy, contact us:

Email: info@painttab.com
Phone: +1 804 300-6764

14. Webhooks & API Data

Paint Tab allows the use of webhooks and API integrations.

When using these features:

• Data may be transmitted to external endpoints defined by the user

• You are responsible for securing your endpoints

• We are not liable for how third-party systems process your data

15. Data Ownership

You retain full ownership of your data.

We act solely as a processor of your information.

We do not claim rights over your business or customer data.

16. Account & Data Deletion

You may request account deletion at any time.

Upon deletion:

• Your data will be permanently removed (unless legally required otherwise)

• Some backups may persist temporarily

17. Compliance & Industry Standards

We design our systems to align with:

• SOC 2 principles (where applicable)

• Data protection best practices

• Secure cloud infrastructure standards

18. Consent

By using Paint Tab, you consent to this Privacy Policy.

Paint Tab LLC
All rights reserved.